Digital supply chain transformation: effect of firm’s knowledge creation capabilities under COVID-19 supply chain disruption risk

Digital supply chain (SC) transformation has emerged as a way to improve information sharing, better manage demand, and reduce costs in management. However, the majority of firms are unable transform their chains into digital models. Thus, this study aims identify key drivers SC provide empirical evidence on extent which firms’ knowledge creation capabilities could impact level transformation. Based knowledge-based view, proposes that – consist capacity absorb external intent learn with partners within crucial successful transfer required digitially transform, particularly under effects COVID-19 disruption risks. Survey data collected from 923 Vietnamese participating cross-border trades were analyzed using partial least squares structural equation modeling (PLS-SEM). This finds absorptive learning critical Moreover, high uncertainties environments found substantially accelerate processes influence effectiveness Significantly, more inclined toward sources cope risks chain. contributes novel approach understanding role responding fills gap research